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Create an FAQ

Topic: How to create an FAQ:

Actor: Content Admin/ Public Relations Officer/Super Admin:

This guide will take you through the steps to create a new FAQ using the Peddlesoft admin.

How to create an FAQ​

  1. Log in to your website as an admin and navigate to the admin dashboard.

  2. On the navigation panel, identify the Contents menu item.

  3. Click on the Contents menu item to reveal the sub-menu items.

    Contents menu item

  4. Click on the FAQs sub-menu item to navigate to the FAQs page.

    FAQs sub-menu item

    info

    This page displays the list of created FAQs (if any) for your organization.

  5. Click on the Create New FAQ button to open the page to create an FAQ.

    Create FAQ button

    On this page, you can input the FAQ question and the response/answer.

    FAQ creation form

  6. Click on the save button to create the FAQ entry

    FAQ creation success

    You’ll get a success toast notification which indicates the announcement has been created.

    info

    You’ve successfully created an FAQ entry.

  7. Review created FAQs on your website page

    FAQs on website page

    tip

    Congratulations! you’ve created an FAQ.